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Common Questions

Q: How long does it take to resolve?

Most tickets are resolved within 24–48 hours.

Q: Can I attach a screenshot?

Describe the issue in detail for now. Screenshot support coming soon.

Q: Can I update my complaint?

Yes — open the ticket thread and add a reply with more details.

Q: Who can see my complaint?

Only you and our support team can see the details of your ticket.